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The 10 Most Important Questions to Ask Your Self Storage Facility

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Everyone has different storage needs. Some of our customers in Green Brook, NJ require self storage because they’re moving to a new location. Others need to rent storage units as a way to save space at home or clear out their offices. If you’re new to self storage or want to make better decisions when renting a unit, it pays to know the most important questions to ask upfront.

The Top 10 Self Storage Questions

Storage facilities are in the business of helping customers who need short- and long-term units. Whereas some people are more concerned with customer service and pricing, others care more about privacy and security. To cover the wide range of services that we offer at Access, we’re here with 10 questions to ask us before renting your first storage unit.

Security and Pricing

  • Will I be given a security code to enter and exit the facility?
  • Do the units come with alarms, and will I need to provide a lock?
  • Are there any move-in specials?
  • Will the price increase over time?

Customer Service

  • Is a manager on duty seven days a week?
  • If I call, will I talk with someone on-site or at a call center?
  • Can I pay my account online, or do I need to pay at the front desk?

Access and Maintenance

  • Am I able to access my items 24 hours a day?
  • Do you regularly spray for pests?

Store Your Items With Access Self Storage

No matter why you need storage units, we’re able to help you select the right fit for your needs. We provide a variety of units in Green Brook, NJ and are here to answer any of your questions. If you’re making space in your home, planning to relocate or starting your own business, it pays to invest in a storage unit. With these 10 questions, we hope you’re now able to make better decisions when selecting a storage facility in your area.